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P. Clune

I would fully recommend Anthony Sassine in the selling of homes as he is most helpful and keeps you up to date with all the facts. I’m so glad we went through Laing + Simmons Granville in the selling of our house at 267 Blaxcell Street, Granville.

R. & Z. Hanna

Ming was an exceptional agent whose experience was evident. Ming was in contact with me twice a week (minimum) to address any of my concerns and discuss potential strategies before and after each open house. Ming was transparent in his decision making and was open to my own personal contribution to selling strategy. Most importantly, Ming was relationship focused with both us and the buyer which is why I would return to Ming. Well done and thank you for your efforts!

V. Cui

Ming has been very enthusiastic and hard-working when selling my property. Whenever a buyer calls him to inspect my property, Ming will always be there. Ming always communicated with me all the time with every update during the selling period, so as a seller, I can make the right decision based on Ming’s suggestions. I will recommend Ming to everyone who needs an honest and professional real estate agent.

D. Prasad

As a first home buyer, I was very confused about the whole process. It made me very anxious. But Ming was there the whole way helping me from start to finish and eased my anxiety from all of this as it’s such a big step in life. I highly recommend Ming and will definitely use him again. His knowledge and customer service and understanding was amazing. Thank you again.

J. Goustavsky

I have been the tenant of Laing + Simmons Granville for three years and I am writing you this letter to express my warmest appreciation to you as my Property Manager.

Paula Abboud, you have been an undeniable support from the first moment through to the end. In finding me an apartment and organising any required repairs and services, you and your team have been a team that I consider myself very fortunate to have worked with.

I may have returned keys and signed the property back in to your care, though you continue to be forthcoming with your offers of assistance. Your ability to make the transition of moving home as simple and stress-free as possible, is one that I will appreciate for a while yet.

Current circumstances dictate that I am not currently in need of an agency, though when the time returns, I will be sure to remember the wonderful customer service that I have received from you and look to employ your expertise once more.

M. & J. Jacobs

We found Ming to be very professional and would recommend him if you are considering selling your property. He was helpful, always provided updates and followed through with everything he said he would do. We believe he secured the best possible price in the current market. Thank you Ming

R. Roach

I would just like to bring to your attention the excellent work that Paula Abboud has been doing.

She is a wonderful asset to your office and I am very lucky to have her looking after our investment properties.

I have been with the Granville office for over 16 years and she is an outstanding member of your staff and an excellent representation for L&S.

She is not only efficient but has a fabulous customer service ethic and she makes it so easy to work with and she just gets things done!!!

I am sure you already know this but I just wanted you to know in writing because people like her are very hard to come by.

Have a wonderful day.

Z. Ali

Dear Ms Paula ABBOUD,

I take this opportunity to say thank you for being our property manager of our investment property.

You and your team have been great in providing excellent service by of responding to my emails/text message enquiries promptly, executing requests such as account switch over, Direct Debit set up and also finding a suitable tenant.

You and your team have always kept me in the loop in search of a prospective tenant.

I find that you are courteous on the phone and you listen to your customers’ needs and prioritise as needed.

Me and my wife were very impressed recently that while we were out of the country with little or no internet connection that whilst a prospective tenant had been vetted, you and your team had waited for our approval to accept/decline a tenant application.

I must say to find a real estate agent these days that put their customers first than making a quick buck is hard to find.

A job well done!

Thank you.

S. Ju

He is very good and sensible agent who communicates well and reliable. I am very satisfied with all his service so happy to recommend him to others who plan to sell their property.

B. & J. Allen

Ming worked very hard on my behalf to ensure I could go through with the purchase of the property. Although the bank kept delaying unconditional approval, Ming helped extend the cooling off period several times in order to secure the purchase. Thanks for your very hard work Ming.
Laing+Simmons Beyond the Expected
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